We've worked with many consultants over the past ten years. Warner Consulting Group was the first consulting group that actually made a difference in our operations and our P&L. Working with Warner Consulting Group has given us the ability to aggressively manage our technology and telecommunications departments with our eyes open to change and opportunity.
To deliver improved bottom-line performance for our clients through proactive management of technology and telecommunications.
Mission-Critical Technology Decisions
Hotel operators can no longer be passive in analyzing and evaluating new and emerging technologies. To remain competitive, technology will play a much larger role in affecting a hotel’s success in tomorrow’s market. Many hotel operators are facing huge technology decisions today that will have a lasting impact on future financial performance. WCG will assist you in navigating through the decision-making process, define vendor products and technical capabilities, assess their financial impact and allow you to make the best decisions for the property, maximizing the P&L.
Guest Needs – Today and Tomorrow…
The transformation technology has played on the guest side has been significant in the past several years – with high-speed Internet access, VOIP phones, in-room entertainment, video-conferencing and many other technologies affecting their experience. As guests' expectations continue to grow on what a hotel can and should deliver for guests, WCG will collaborate with you in how best to proactively meet those needs. We will assist your hotel or portfolio of properties remaining on the forefront of technology leadership to the guest stay – aligning perfectly with how you choose to position your property. WCG understands that a quality guest experience directly translates to improved revenue and profit performance for the hotel asset.
The biggest problem for operations in the hotel industry today is trying to find a way to cost-effectively provide the bandwidth hotel guests need. Today’s guest experience likely includes meeting guest enablement for Skype, Slingbox, movie or iTunes downloads, video game connectivity, iPod docking stations and a host of other guest applications and services. Several studies have concluded what we already know: One bad guest experience can keep a guest from coming back to your hotel. WCG, in taking a proactive approach to solving this problem, has found several products and services that can help you to provide the bandwidth guests desire, build a robust network, and maintain your bottom-line.