Our Focus

To deliver improved bottom-line performance for our clients through proactive management of technology and telecommunications.
Through a comprehensive, strategic approach we work with our clients to formulate a cost-effective, efficient means to accomplish their mission of serving guests and meeting administrative needs for each hotel asset.  Efficiency can come in a variety of areas such as operations, configuration, contracts, carriers selected and pricing, all of which can contribute to an improved bottom-line result. Through our methodologies and business processes, we can address the needs of small to large portfolios of complex properties. By making each individual hotel as efficient as possible, the collective impact to a portfolio will bring a significant P&L improvement. 

Mission-Critical Technology Decisions

Hotel operators can no longer be passive in analyzing and evaluating new and emerging technologies. To remain competitive, technology will play a much larger role in affecting a hotel’s success in tomorrow’s market. Many hotel operators are facing huge technology decisions today that will have a lasting impact on future financial performance. WCG will assist you in navigating through the decision-making process, define vendor products and technical capabilities, assess their financial impact and allow you to make the best decisions for the property, maximizing the P&L. 

Guest Needs – Today and Tomorrow…

The transformation technology has played on the guest side has been significant in the past several years – with high-speed Internet access, VOIP phones, in-room entertainment, video-conferencing and many other technologies affecting their experience. As guests' expectations continue to grow on what a hotel can and should deliver for guests, WCG will collaborate with you in how best to proactively meet those needs. We will assist your hotel or portfolio of properties remaining on the forefront of technology leadership to the guest stay – aligning perfectly with how you choose to position your property. WCG understands that a quality guest experience directly translates to improved revenue and profit performance for the hotel asset. 

BANDWIDTH SOLUTIONS

The biggest problem for operations in the hotel industry today is trying to find a way to cost-effectively provide the bandwidth hotel guests need. Today’s guest experience likely includes meeting guest enablement for Skype, Slingbox, movie or iTunes downloads, video game connectivity, iPod docking stations and a host of other guest applications and services. Several studies have concluded what we already know: One bad guest experience can keep a guest from coming back to your hotel. WCG, in taking a proactive approach to solving this problem, has found several products and services that can help you to provide the bandwidth guests desire, build a robust network, and maintain your bottom-line. 

Download the attached white paper to find out more.  You can also download the Information regarding the Elfiq solution, which has been called "the technology with the greatest impact in 2007-2008."  Find out about other innovative products and services today by contacting Warner Consulting.
 

White Paper – Marriott Mt. Laurel Case Study

Elfiq Web Site www.Elfiq.com