Warner Consulting offers the unique value of greater efficiencies with improved P&L performance through proactively leveraging new technologies, progressive telecommunications management and enhancement of the guest experience. Property cost reductions realized by client hotels are often 20% to 50% of current expenditures while improving guest satisfaction. 

 Warner Consulting can address all your technology and telecommunications needs by tailoring our services accordingly. We offer consulting services for: Existing Properties, New Construction/Development Projects, and Pre-Acquisition Evaluations

EXISTING PROPERTIES

Standard Consulting Services – WCG will collaborate with the hotel owning or management company and provide the following services for existing lodging properties – whether for a currently operated hotel or for a pre-acquisition assessment of a potential purchase.  Warner Consulting clients typically see a 20% - 50% reduction in costs, increased operational efficiency, while improving guest satisfaction scores.  The return on investment for our services runs from 600% on up.  Our services include:

•           Bill Audits/Reviews
•           Short-term, Long-Term Strategies
•           Inventory Management
•           Product Evaluations include:
                 Voice
                 Bandwidth
                 High Speed Internet Network
                 Wireless “Hot Spots”
                 Business Center
                 Video-On-Demand (VOD)
                 Free To Guest TV (HDTV)
                 Cellular Services
                 POS
                 PMS
                 Emerging Technologies (RFID, VOIP)
                 Wiring Infrastructure(voice/data/coax)

    •           Project Management
                        Single site implimentation
                        Multi site implimentations
•           Equipment Audits
                       Voice Equipment
                       Network Equipment
•           Administration Services
                       Back office Network
                       WAN
                       Frame
                       MPLS
                       ATM
•           Emerging Products/Services
                      Link Load Balancing
                      Bandwidth Management
                      Network Management
                      VOIP
                      HDTV
                   

NEW CONSTRUCTION/DEVELOPMENT PROJECTS

Warner Consulting will enable your new hotel to open as efficient as possible with the right vendors and services selected and implemented during the construction phase. WCG’s team is equipped to bring expertise to your hotel’s architecture for the technology and telecommunications infrastructure, so you can make the best informed decisions. We will project manage vendor selections for services such as:
•           Voice / Data / Coax Cabling
•           Free To Guest (Cable TV, IP TV, Satellite TV)
•           Video On Demand (In Room Movies or On Demand Media)
•           High Speed Internet Access
•           Room Technology (Televisions, Energy Management, VOIP, Media Devices, etc)
•           Phone System (PBX, call accounting, voice mail, room phones, etc)
•           Voice and Data Carrier Services
•           Emerging Technologies (technologies that streamline operations, add cost efficiency, etc)
•           PMS
•           POS
•           Cellular Services

Project Management Services

Your time is critical so focus on your strengths and let Warner Consulting Group assist in the telecommunications and technology project management for your asset.  For more time intensive evaluations, WCG will write, distrubute and evaluate the proposals (RFPs) for voice and data services and insure the quality of the installation is met, the vendor exceeds expectations, and the timeline meets the needs of the project.  Project Management includes:
•           Hotel needs assessment
•           RFP composition
•           Distribution of RFP to pre-qualified vendors
•           Review and analysis of all proposals submitted
•           Proposal recap and recommendations
•           Final vendor negotiations
•           Implementation and project management

"We just wanted to let you all know that we fully appreciate the patience and desire to work with us at The Hilton Columbus/Polaris.  We’ve just exceed the 90 day mark of our opening this month---and we didn’t want to let the occasion pass without telling you that the service that we have received from you means a great deal to us.  Your contribution to our technology and telecommunications needs at the HCP pre-opening offices, and getting us off the ground at the physical Hotel facility-still astonishes us! Our needs were pretty intense with the opening a new $65 million hotel. 

With all the terminology jargon for technical capabilities and the requirements of a communications system----it all can be intimidating.   Your interaction and analyzing our needs from an “alien form” of a discussion to the end result of actually making it happen—is  incredible!  We have the highest respect for you both personally and professionally. You have a unique blend natural ability, directness, common sense, congeniality and sincerity.

For all the telecommunications accomplishments over the past year, we offer our sincerest thanks to you and to everyone who has had a part in reaching our technology goals.  Onward!"

- Juliann Beatty - Vice President of Sales and Marketing